Play Safe

Responsible Gambling at BPExch

Betting should be entertainment — a bit of fun on the cricket, never a way to make money or escape stress. BPExch gives you straightforward tools to stay in control, and this page explains how to use them and where to turn for free help.

18+ only
Deposit limits
Self-exclusion
Free helplines

Stay in Control

Tools Built Into Every Account

Each of these is free and can be switched on from your account or by asking our support team. Use them before betting becomes a worry, not after.

Deposit Limits

Cap how much you can add per day, week or month. Once you hit the limit, no more deposits go through until the period resets — a simple way to set your budget in advance.

Reality Checks

Turn on session reminders and the platform will pop up to show how long you've been playing and where you stand, so time never quietly slips away.

Self-Exclusion

Need a real break? Lock yourself out for 7 days, 30 days, 6 months or permanently. While it's active you can't log in, deposit or bet. Contact support to set it up.

A Quick Self-Check

Could Gambling Be Becoming a Problem?

Be honest with yourself. If you answer "yes" to even a few of these, it's worth pausing and reaching out for support.

Ask Yourself…

Do you bet more than you can comfortably afford to lose?
Do you keep playing to win back what you've lost?
Have you hidden or downplayed how much you gamble?
Do you feel restless or irritable when you cut back?

Warning Signs

Borrowing money or selling things to keep betting
Letting work, study or family slip because of gambling
Chasing the next bet to feel the same excitement
Treating betting as income rather than entertainment

Free, Confidential Help

Support Helplines

You don't have to handle it alone. These services are free and confidential — in Pakistan and internationally.

In Pakistan

Umang Mental Health (Urdu & English): 0311-7786264
Rozan Counselling (toll-free): 0800-22444
BPExch Support: [email protected] · +92 300 1794859

International

GamCare: gamcare.org.uk — 24/7 chat & helpline
BeGambleAware: begambleaware.org
Gamblers Anonymous: gamblersanonymous.org

Strictly 18+

Keeping Minors Off the Platform

Nobody under 18 may open an account or place a bet on BPExch. We take this seriously and ask parents to help us protect young people online.

Age Verification

CNIC verification is required before a first withdrawal, confirming the account holder is 18 or older.

Accounts Closed

Any account found to belong to a minor is suspended immediately and any funds are returned.

Parental Controls

If children share your device, filtering tools such as Net Nanny, Qustodio or GamBlock can block access to gambling sites.

FAQ

Responsible Gambling — Questions & Answers

How do I set a deposit limit?

You can set daily, weekly or monthly deposit limits from your account dashboard, or ask our 24/7 support team to apply them for you. Once a limit is reached, further deposits are blocked until the period resets.

How does self-exclusion actually work?

Self-exclusion is a voluntary break you choose the length of — 7 days, 30 days, 6 months or forever. For that whole period your account is locked: signing in, depositing and betting are all blocked. Just ask support to switch it on.

Can I close my account permanently?

Yes. If gambling has stopped being fun, ask support for a permanent self-exclusion and your account will be closed. Any remaining balance is paid out first.

Is there a free helpline in Pakistan?

Yes — Umang Mental Health (0311-7786264) and Rozan Counselling (0800-22444) are both free and confidential. Internationally, GamCare and BeGambleAware offer round-the-clock support.

How do I turn on session reminders?

Enable reality-check reminders in your account settings and choose an interval. The platform will then show how long you've been playing and your net result for the session at each interval.