Live Chat
The fastest fix for an urgent login, deposit or withdrawal issue — open it from your dashboard once you're signed in.
Question about a deposit, withdrawal or your account? Our in-house team answers 24/7 in English and Urdu. Use the form, or reach us directly on any channel below.
Our team operates entirely in-house to protect your privacy. Pick the channel that fits — every one is staffed in both English and Urdu.
The fastest fix for an urgent login, deposit or withdrawal issue — open it from your dashboard once you're signed in.
Best for KYC verification, transaction histories or technical reports — attach screenshots so we can resolve it in one reply.
[email protected]Speak to an agent for major account matters during standard business hours (PKT).
+92 300 1794859Locked out of your account? Don't create a second one — that breaks our terms and can suspend all linked profiles. Use live chat or the form and we'll restore access after a quick identity check.
Local rupee deposits and withdrawals flow through BPExch's verified agent network. The danger comes from unofficial "dealers" on WhatsApp, Facebook or Telegram who pretend to run BPExch accounts. See how BPExch dealer & master accounts really work →
Unofficial dealers may freeze your balance after a large win, or delay and refuse withdrawals entirely.
They may charge fees BPExch never authorised, quietly skimming your deposits and payouts.
Deal only with the agents shown inside your own dashboard. If anyone messages you claiming to be BPExch, check them against the channels on this page first.
Live chat is usually instant — under a couple of minutes for everyday deposit, bet or technical questions. Email tends to come back within 6 to 12 hours, and the phone line runs during normal business hours (PKT).
The correct contact details are email [email protected] and phone +92 300 1794859. Always double-check these against this page — scammers often share lookalike numbers and addresses.
Yes. Every channel — live chat, email and phone — is staffed by agents who assist in both Urdu and English, around the clock for chat and email.
Only the agents listed inside your own BPExch dashboard are safe. Random WhatsApp dealers are a genuine risk — think hidden cuts, frozen balances and payouts that never arrive. Always confirm anyone claiming to be BPExch through the verified channels before you send a rupee.
Skip the questions — set up your free BPExch ID in about two minutes, or grab the BPExch Android app.